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Reduce Check-in & Check-out
To Minutes
Average check-in time using SmartStay kiosks is 2 minutes and 30 seconds from start to finish.
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ID Checks & Facial Recognition
SmartStay kiosks don’t just handle check-in - they also verify guest identity. This optional add-on enables scanning of government-issued IDs, such as passports or driver’s licenses, and validates them using facial recognition for a fast, secure, and contactless arrival experience.
24/7 Support
Designed for your hotel, and always ready for your guests. Kiosks provide reliable 24/7 service, easing pressure on staff and supporting guests whenever they arrive - in their preferred language.
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Room Selection
Just like choosing a seat on a plane, room mapping allows guests to visually select rooms based on floor, view, and category, including presentation of available upgrades. Increase guest choice, and revenue potential.
Drive More Revenue at Check-in
Offer the right upgrades at the right moments. SmartStay kiosks present guests with relevant add-ons during check-in like parking, late check-out, seasonal specials, and more. It’s a simple, automated way to increase spend while showing guests what's available to them.
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A Kiosk to Suit Every Property
With four different models available, there’s a SmartStay kiosk to suit every type of hotel or accommodation provider. From stylish desk kiosks and stand-alone units (like those found at airports), to in-wall units that can be positioned on the exterior of a building, and compact minis for smaller spaces.
Features
SmartStay kiosks empower guests to check-in and out without staff assistance, reducing pressure on front desk teams and long wait times. Operating around the clock, kiosks support high-traffic periods and late arrivals with consistent service.
Connects to your Loyalty & Membership
Guests can easily sign up or access your loyalty programme during check-in to unlock exclusive perks.
Room Key Encoding
Kiosks encode RFID and magnetic room keys automatically so guests receive ready-to-use keys without staff involvement.
Printed or Emailed Information & Receipts
Guests receive an arrival slip with their room number, Wi-Fi password, amenity details, and a full tax invoice issued at check-out.
Custom Branding
Your kiosks will reflect your branding with tailored fonts, colours, and messaging for a consistent and professional guest experience.
Secure Payments & SOC2 Compliant
Guests can pay using card or stored payment methods during check-in or check-out for a smooth, contactless transaction.
24/7 Self-Service in Multiple Languages
Guests can check-in and out 24/7, in their preferred language. Perfect for after-hours arrivals and international guests.
TRUSTED BY 400+ HOTELS GLOBALLY
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