Check-in kiosks streamline the check-in process, allowing guests to bypass long lines at the front desk. Our customers see up to a 50% increase in efficiency at peak times by introducing Kiosks to their lobby.
01 Arrival Efficiency
Self-service kiosks operate 24/7, they do not take breaks and can handle complex reservations using our smart arrival engine. Customers using Kiosks can often reduce or re-deploy existing staff to provide increased value to your property.
02 Staff Efficiency
Offer a personalized experience by enabling guests to choose their room type and addons based on availability. Early check-in, Late check-out. We see increased upsell rates of 10-15% from our customers over the traditional front desk.
03 Increased Revenue
In the post pandemic world self service kiosks provide a contactless arrival & departure for your guests. They also provide a wide number of language options making it easy for international travellers to access their room.
03 Guest Comfort
Self Service Kiosks
24/7 check-in/out for all guests. No staff interaction needed.
Liverton’s world-leading SmartCheck kiosk automates the front desk experience via a self-service terminal.
Guests can quickly check-in and out, scan and read driver's licenses and passports with facial recognition, make payment, and receive their room keys without waiting in line.
With 3 different models available, there is a Kiosk made for every type of hotel or accommodation provider:
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Mini
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In Desk
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Stand Alone
Easy Management
SmartStay Kiosks are deployed and managed centrally using our intuitive management platform. System changes can be actioned in realtime and reflected on the Guest experience live by hotel staff.
Kiosks can be restricted to be used at specific times of day, apply updates automatically and provide a digital signage facility for your lobby when not in use.
Your Brand.
SmartStay Kiosks have been built from the ground up and include a comprehensive set of theming options for your property. From the images used down to the font and wording you can customise the entire experience for your guests and ensure your brand shines.
Customise:
Wording
Background & Images
Colours
Fonts
Terms & Conditions
User Flow
Guest Intelligence
SmartStay has been built for flexibility and comes out of the box with our intelligence engine to control how guests enter and exit your hotel.
Using the intelligence engine our platform will make complex routing decisions normally made by staff autonomous, control payment amounts, room allocation and even allocate special access areas like car parking to guests.
Analytics & Reporting
Every interaction with a SmartStay Kiosk is recorded with precision. Hotel staff can view usage metrics using interactive dashboards and make informed decisions to improve utilisation & ease of use for guests.
Reporting has been built into the product by default. Reports can be run on demand, downloaded and scheduled to be delivered to key stakeholders.
For those looking to incorporate Kiosks but do not like the traditional Kiosk look. Our desk design is for you!
This design is built directly into your front desk and blends seamlessly into your existing lobby.
Features:
15.6" or 19" Display
Automatic RFID Encoder
80mm Receipt Printer
Interactive Side & Hardware Lighting
Payment Terminal Mount
Optional Passport/ID Reader
QR Code Reader
Camera
In Desk
When floor area is no problem. The Free Standing can be placed in any position and provides a huge 32" screen.
Interactive lighting is build into the product to guide guests through the check-in journey with ease.
Features:
32" Display
Automatic RFID Encoder
80mm Receipt Printer
Interactive Side & Hardware Lighting
Payment Terminal Mount
Optional Passport/ID Reader
QR Code Reader
Camera
Free Standing
When space is at a premium. The Mini is an "All in one" that can be deployed into your existing lobby desk.
The mini is compact an easy way to adapt your lobby with Kiosks without need a large amount of space.
Features:
18" Display
Automatic RFID Encoder
80mm Receipt Printer
Interactive Side & Hardware Lighting
Payment Terminal Mount
QR Code Reader
Camera